That being said, I would strongly recommend the use of the drivers provided by your computer manufacturer.

Your computer is able to do with the latest OEM customized driver.Īs an additional troubleshooting step, I would recommend the use of your laptop to the 4k display using a straight connection, using no hubs, adapters or converters.

The same generic drivers in question are confirmed to allow on other computers.I would like to provide an update in this thread.īased on the behavior of your computer after the troubleshooting steps performed we need to consider that this issue could be related to the customizations performed by the laptop manufacturer and that the use of the customized driver is required to reach peak performance. Links to third-party sites and references to third-party trademarks are provided for convenience and illustrative purposes only. Unless explicitly stated, Intel® is not responsible for the contents of such links, and no third-party endorsement of Intel or any of its products is implied.

So I would strongly recommend the installation and use of the drivers provided by your manufacturer. This is because system manufacturers regularly customize Intel generic drivers to meet the needs of their specific system design. According to ASUS* the recommended driver for your device is version: 27.20.100.8439 I would recommend the installation of the drivers provided by the manufacturer to avoid any potential impact caused by loading non-customized drivers. Your computer manufacturer may have altered the features, incorporated customizations, or made other changes. When you state that his driver is “not normal” what do you mean? Is it the same behavior as driver 27.20.100.8853?Īs you may know when talking about laptops, it’s worth mentioning that Intel provides generic versions of software and drivers. I would like to clarify the behavior with driver 27.20.100.8890. Thank you for your response and the information attached.

Intel xe iris graphics driver